Privacy Policy
AUTO BUY (“we,” “us,” or “our”) operates the website autobuy.com.co (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage with our services as a dealer, distributor, fleet buyer, corporate client, or individual importer.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree with the terms, please discontinue use of the Site immediately.
INFORMATION WE COLLECT
Personal Data
When you inquire about vehicles, request a quotation, or contact our team, we may collect personal information that you voluntarily provide, including:
- Full name and job title
- Company name and business registration details
- Email address and telephone number
- Business address and shipping destination
- Trade license or import documentation (where required for verification)
Technical and Usage Data
We automatically collect certain information when you visit our Site, including:
- IP address and browser type
- Device information and operating system
- Pages viewed, time spent on Site, and navigation paths
- Referring website or search query
This data helps us analyze Site performance, improve user experience, and optimize our digital services for international B2B buyers.
Cookies and Similar Technologies
Our Site uses cookies to enhance functionality, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, though certain Site features may not function properly as a result.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to inquiries and provide vehicle quotations
- Process orders and coordinate export documentation
- Arrange logistics, shipping, and pre-shipment inspections
- Verify buyer credentials and ensure compliance with international trade regulations
- Communicate order updates, shipping notifications, and after-sales support
- Improve our website, services, and customer experience
- Comply with legal obligations and prevent fraudulent activity
LEGAL BASIS FOR PROCESSING (EEA AND UK VISITORS)
If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:
- Performance of a contract or steps taken at your request prior to entering a contract
- Compliance with legal obligations under international trade and export control laws
- Legitimate interests in operating our business, preventing fraud, and improving services
- Your consent, where explicitly provided (which you may withdraw at any time)
SHARING YOUR INFORMATION
We do not sell your personal information. We may share your data with:
- Logistics and freight partners to coordinate vehicle shipping and delivery
- Inspection and certification agencies to facilitate pre-shipment verification
- Legal and compliance advisors to meet export, customs, and regulatory requirements
- Trusted service providers who support website hosting, analytics, and secure communications
- Government authorities when required by law or to protect our legal rights
All third parties are contractually obligated to handle your information securely and only for specified, legitimate purposes.
INTERNATIONAL DATA TRANSFERS
As a global export business, your information may be transferred to and processed in countries outside your own, including China, where our headquarters and supply chain operations are based. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including standard contractual clauses and secure transfer protocols.
DATA RETENTION
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
Retention periods vary based on the nature of the information and applicable legal requirements.
YOUR DATA PROTECTION RIGHTS
Depending on your location, you may have the right to:
- Access, correct, or update your personal information
- Request deletion or restriction of processing
- Object to processing based on legitimate interests
- Receive your data in a portable format
- Withdraw consent where processing is consent-based
To exercise these rights, contact us at sales@autobuy.com.co. We will respond within a reasonable timeframe and in accordance with applicable law.
DATA SECURITY
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted communications, access controls, and staff training on data protection practices.
While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is 100 percent secure. We cannot guarantee absolute security.
CHILDREN’S PRIVACY
Our services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy regularly to stay informed about how we protect your information.
CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our compliance team:
Email: sales@autobuy.com.co
Website: autobuy.com.co
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM China Standard Time (GMT+8)
Website: autobuy.com.co
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM China Standard Time (GMT+8)
We are committed to transparency, accountability, and building long-term trust with our global partners.